All website content is copyright to Vanyanís. Vanyanís is a registered business name. All photography is copyright to the respective photographers.
Prices listed on our website are in Australian Dollars (AUD) and payments are processed in AUD. A currency converter is available on the right (you’ll see a small circle with “AUD $” inside – click it and you can change the currency).
You can purchase if you are internationally based. Vanyanís ships world wide (excluding the United Kingdom).
Accepted Payment Methods
Australian customers can pay via Direct Deposit or PayPal. International customers can pay using PayPal. You can pay using a credit card at checkout, even if you do not have a PayPal account.
Refunds, Returns and Exchanges
If you need to exchange a size or (in the unlikely event that) there is a fault or problem with an item you purchased through our store, please contact us as soon as possible so that we can do our very best to assist you. We can’t help if we don’t know that there is a problem, so please do contact us, we want to help!
Import Fees and Postal Insurance
If you are ordering from overseas, please be advised that your country may charge you import fees. Any such fees are payable by you. Please contact your customs office directly to determine if (and how much) any fees may/will be.
Occasionally orders can get lost or damaged in transit (despite our careful packaging). In this unlikely event we will be available to help. For higher value orders, we do recommend insuring for the value of your order.
For all postage and handling information and terms, click the button below:Read More
Information and Terms & Conditions for Bespoke Orders
You will find all information pertaining to your bespoke order by clicking the button below. Bespoke clients are required to sign a contract accepting these terms and conditions and we advise you to read them in full. We reserve the right to update the terms as and when necessary.Read More
We are happy to offer payment plans for our bespoke commissions at no additional charge. Please let us know during the consultation phase if you would like to arrange a payment plan so we can set dates and amounts for payment by installment.
For some products in our store (such as in-person short courses) we are able to offer “pay by installments” for a 5% additional administration fee.
You will not receive your order or service until it has been paid for in full.
If payment is late by 14 days we reserve the right to deem the order cancelled. Any payments/installments paid up until that point will not be refunded and may not count as “credit” towards future orders or bookings.
Class fees are unfortunately non-refundable. Your class ticket may be transferred to an alternative class date provided cancellation is one month or more prior to the original class date. There is a $110 transfer fee. You may only re-book once before your class fee is void. If no alternative class dates are scheduled, your class ticket will remain “on hold”. You may use the ticket once a new class is scheduled. “On hold” tickets are valid for nine months from date of original purchase.
Cancellations within one month of class date are completely non-refundable. You may transfer your class ticket to a friend if you are unavailable to attend, provided you notify us 48+ hours prior to the event and you pay the $110 transfer fee).
Vanyanís reserves the right to cancel or postpone a course up to 7 days before the event. In this event an alternative date or full refund will be offered. It is very rare that we would cancel a class.
In the event of a Covid-19 lockdown or government imposed restrictions that prevent a class from going ahead your ticket will be “on hold” until the course can be rescheduled (when it is safe to do so).
By purchasing a ticket for one of our classes you are agreeing to this cancellation policy.
Private Tuition Cancellations
Private tuition fees are unfortunately non-refundable. 50% of your lesson cost may be used against an alternative lesson date provided cancellation/rescheduling is 48 hours or more prior to the booked class time/date. You may only re-book once before your total fee for the lesson is void. Cancellations with less than 48 hours notice are completely non-refundable.
Vanyanís reserves the right to cancel or postpone a lesson up to one day before the event. In this event an alternative date or full refund will be offered.
In the event of a Covid-19 lockdown or government imposed restrictions that prevent a lesson from going ahead your tuition fee will be “on hold” until the lesson can be rescheduled (when it is safe to do so).
By purchasing a ticket for one of our lessons or term packages you are agreeing to this cancellation policy.
Here at Vanyanís we take your privacy very seriously and we will only ever use your personal data to process your orders and, if you opt in to receive our newsletters, provide information on our products, special events, corset making and sewing courses, and news related to the goings on at Vanyanís.
Your information is kept secure via password protected systems only accessible by authorized Vanyanís staff. Our computers and devices we use to access this information are kept secure with antivirus software. Vanyanís.com is protected with a firewall. We absolutely value your privacy and have never (and will never) pass on or sell your information to any third parties. Ever.
After purchasing one of our products, enrolling in a sewing class or subscribing to our mailing list, the personal data we may hold about you is as follows:
- First Name
- Last Name
- Email Address
- Telephone/Mobile Number
We only collect the minimum amount of information required to communicate with you and we keep only what is necessary to process your orders and/or communicate with you via our newsletter (if you opted to receive it).
If at any time you wish to opt-out of receiving communication from us, please update your email preferences by clicking the link included in the footer of all emails to unsubscribe (or reply or email us directly at firstname.lastname@example.org).
If you have set up an account at Vanyanis.com (an option during checkout when placing an order), you can click the link above and manage your details there. If you checked out ‘as a guest’, then you will not have an account with us. However, your details as mentioned above (along with your order) will be in our secure system as necessary to process your order.